Learning From Scientists

Point Of View

Scientists strive to solve specific problems and research questions, and often have unique motivations.

Principal Investigators

Often have a more strategic vision and can better set their science in context. May have less time in the lab.

Early Career

Can be very helpful and knowledgeable about what goes on in the lab. May have more time to spend discussing ideas.

Lab Technicians

Have deep knowledge of the day-to-day operations of the lab.

When Working With Scientists

Prepare For Questions

You may need to prepare on the subject matter or work process in advance to better understand what you will be observing and ask relevant probing questions

Subject Matter Experts (SMEs)

Don’t be afraid to partner with a subject matter expert if needed to prepare for and run your UX activities

Expect Non Linear Workflows

Work in a scientific context is often complex, so be prepared to understand process scenarios, exceptions, and alternate flows

Use Realistic Data

When possible, use realistic data in your designs or prototypes to build credibility of the solution and better engage scientists

Respect Lab Environment and Safety

Consider your company’s policies and procedures around personal protective equipment, hazardous materials, and other considerations related to the laboratory setting